BAS Celebrates its 30 Year Anniversary

It’s with great pride that I look back on 30 years of effort since our formation in 1987 that has resulted in serving a municipal client base of 800+ local governments in six states (see our company profile).

In our home State of New York we are the leading supplier of a broad range of software applications that are designed to transform the way government works by improving internal processes/procedures and providing our clients the ability to deliver a higher level of services to their residents through the use of the latest e-government technology.

The growth that we have enjoyed over the past 30 years is due to the close working relationships our staff establishes with our clients who provide valuable input regarding the functional requirements of the software to be designed and developed. This collaborative effort ensures our software design and associated functionality will meet the needs of our clients.

Our staff not only brings a wealth of knowledge regarding the operational needs of municipal government but is also committed to providing the highest level of service possible as well as the continued development of innovative software solutions. In addition to using our software many of our clients rely on BAS to design/host their websites and also utilize the capabilities of our IT Division.

With more than three decades in the market BAS has differentiated itself by providing proven technology solutions, outstanding customer service that exceeds client expectations and a level of expertise that very few other companies can match.

We are very proud of our accomplishments in a market that we love to serve due to the satisfaction we gain by helping to “transform the way government works.”

George Vitti

Founder/President, BAS

Lake Havasu City purchases Dog Licensing

We are very proud to add Lake Havasu City, Arizona to our loyal customer base!

They recently purchased the Dog Licensing Software including the Online Dog Module.

It was a great experience working with Chris Lutgen, Animal Control Officer from the start, and now that he is actively using the system, he has become one of our power users.  His knowledge in the Animal Management Field is second to none, and we look forward to working with him and the rest of his staff in Lake Havasu City for years to come!

NYSTCA - Clerk User Group Meeting

BAS was a gold sponsor at the 34th Annual NYSTCA conference held on April 17th- 20th, 2016 at the Saratoga Hilton in Saratoga Springs, NY.

Our annual Clerk User Group meeting was another huge success with over 80 customers that attended.

 We reviewed the upcoming Clerk update, which will be released this spring and hosted an informative Q & A session. 

Many prizes were awarded and a good time was had by all.

The staff at BAS would like to thank everyone that attended!

 

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Customer Testimonials

  • -Jennifer Gruschow, Village Clerk/Treasurer, Village of Rushville

    Simple and Successful

    BAS offers top of the line municipal software that comes with the most personable, knowledgeable and helpful support staff possible. This is a combination that is hard to find and certainly hard to beat!
  • -Brad Hammond, Chief Building Inspector, Town of Riverhead

    Very Helpful

    We really appreciate all the help and expertise you have been able to provide. While there are so many disparate issues and difficulties in selecting, purchasing and implementing a new database system, it has been a relief that BAS has employees to ensure that what is advertised becomes reality.
  • -Roger Gallant, Building Inspector, Town of Huron

    BAS IT Services Satisfaction

    BAS upgraded our Network and computers at the Town of Huron and became our on-contract, out sourced IT Help desk in January of 2011. We had already been using a few of the BAS Software products with favorable results and so it seemed to be a good fit to inquire about IT assistance. BAS IT Services found solutions that have worked for the Town and at affordable rates. BAS has an outstanding reputation and really understands local government needs. In our experiences, they’ve always delivered the highest level of customer service. The IT Techs we have worked with at BAS are intelligent, patient, friendly, and professional. We are looking forward to continuing our relationship and partnership into the future together.
  • - Martha Maywalt, City of Syracuse Director of Pre-development Neighborhood & Business Development

    Greater Productivity

    IPS has provided greater productivity for many aspects of the City of Syracuse’s operations, for the benefit of citizens, developers, and City staff. The Complaint Module provides Code Enforcement and Public Works a means to more efficiently manage and track high volumes of varied activities, and the Web Portal allows constituents to enter and track complaints and service requests online. Using Workflow for interdepartmental reviews of permit and zoning plans has made review processes transparent and more efficient, automatically notifying the applicant and other reviewers of relevant results. Access to information tracked by multiple departments has made IPS an invaluable tool for planning and resource allocation.
  • - Jean Klatt, Town Clerk, Town of Gaines

    One of the Best Investments My Town has done in Software

    Within our first year of implementing the BAS Utility Billing Software the Town of Gaines has already been able to recognize that the process and results have been so much more simple and successful than with our previous billing software. The Town most definitely would recommend the BAS Utility Billing program to any interested parties, but all BAS software as well.
  • - Donna A. Combs, Town Clerk/Collector, Town of Warrensburg

    Efficient & Ease of Creating Reports

    The BAS Tax Application program is one of the best investments my town has done in software programming. The program is user friendly, saves time and allows my data to be easily retrieved for my customers as well as meeting all of the State requirements for tax reports due to my town. I have total confidence in the program.
  • - Delores Musone, Building Dept. Account Clerk, Town of Wallkill

    More Effective in Assisting our Citizens

    The Town of Wallkill Building Dept. has had a very positive experience with the IPS program. We are able to do many involved tasks much more efficiently and in much less time than before. The ease of creating reports such as individual inspections, cash, monthly permits, Dodge Report, fire inspections & complaints is incredible! Many in the department also like the capability to scan documents into an individual permit file and also the ability to put in notes to clarify ‘special’ situations and directions. The BAS support staff is always very helpful and is always open to our individual needs.
  • - Don Mekulik, CPCA, Town of Hamptonburgh

    Seamless Processing Service

    The BAS building department programs have assisted our building department to run more efficiently and become more effective in assisting our citizens. The staff at BAS has always been available to assist whenever we have questions.
  • - Becky Connolly, Town Clerk, Town of Somerset

    Best Money the Town Ever Spent

    Expanding services to the residents is one of my top priorities. I had numerous requests for credit card use so I felt that was a service that we could offer. Processing the charge is seamless and offers our residents another payment option.
  • -Judith Crawford, Receiver of Taxes, Town of Beekman

    100% Satisfied

    I have had the Internet Tax Application for over a year now and it was the best money the Town ever spent. It has cut down tremendously on the number of title company calls and even homeowner calls for April tax information. With this application available to the public at any time with paid information included it literally means your office is open 24/7 for your taxpayers. What more could they ask for! It sure does work for me.
  • -Ryan J. Lashway, Technology Coordinator, Town of Queensbury

    Very User Friendly

    With the support BAS offers and the speed of upgrades to comply with new State regulations, I can finally say we have found our solution for Animal Control and we are 100% satisfied.
  • -Brenda McConnell, Clerk-Treasurer/Tax Collector, Village/Town of Brownville

    I have used the BAS tax collection software for many years. I want to express my continued satisfaction with this program. It is very user friendly allowing me to do my tax work promptly and accurately. I would also like to commend the BAS staff. If ever I have a problem I know when I call my questions will be answered both promptly and courteously.
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