The Utility Billing & Collections Software is a comprehensive billing and accounts receivable system for use in municipal Utility Departments
|Utility Billing & Collections
Utility Billing & Collections allows for the configuration, billing, and collection of any utility service type charge for both residential and commercial properties. This module comes complete with a variety of tools to make billing fast and simple, such as ACH, e-mailing of bills, direct integration with online payments, and more.
|Web Inquiry & Payment Portal
The Web Inquiry and Payment Portal offers convenience and ease by allowing customers to pay any municipal charge online securely. Specific account information is available, such as meter reads, prior billings, and open balances. The portal can also reprint bills or project interest and is PCI compliant. Accepted payment methods are credit card, debit card, or eCheck, and organizations have the option to swipe cards at the counter. Payments received online and at the counter directly integrate and automatically update the system.
Work Orders allows you to add and assign items for any type of service, whether it be the internal needs of employees or the external needs of residents. Items include scheduling tasks such as facility maintenance or meter reads, assigning work tasks, and viewing status updates. Users can also track specifics like time and material for easy invoice generation. A mobile app streamlines this process for field-use.
Inventory Control is used to track and store organizational items such as equipment, utility meters, office supplies, and vehicle supplies. It seamlessly integrates with Accounts Payable, Work Orders, Fixed Assets, and Utility modules to record and complete other associated activities. Utilize the free mobile app to update inventory remotely.
The Inventory App provides the same benefits as our Inventory Control module but in mobile app form. It is used to track and store items such as equipment, utility meters, office supplies, and vehicle supplies. It also has an integrated barcode reader to make tracking inventory even easier.
|Work Order & Meter App
The Work Order & Meter App simplifies task completion from the field. A user can record meter readings, view current reads, approve meter replacements, and access their work orders directly from their device. The app automatically integrates back to the system so that any updates or changes are reflected under work orders and meter readings.